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This notice applies to current approved Transportation Disadvantaged and ADA Complementary Paratransit Service clients who have rides scheduled with ITL starting Monday, Dec. 22. 

Escambia County Area Transit has been notified by ITL Solutions, the vendor providing paratransit services for ECAT customers, that they will be ending operations with ECAT effective Monday, Dec. 22 at 2 a.m.

With ITL's decision to terminate their contract, ECAT will begin servicing all paratransit customers. 

ECAT will be working to proactively contact paratransit customers who have rides scheduled through ITL Solutions after Monday, Dec. 22, but customers are also encouraged to contact ECAT at 850-471-6657 or [email protected] to confirm their scheduled trip.

Escambia County Area Transit apologizes for the inconvenience and appreciates the public’s patience during this transition.

COA Phase 2 Route Modifications Survey

ECAT is planning for the future and we need your feedback to help improve transit services. Your participation in this survey is totally voluntary. Your responses to this survey will be combined with others from the public and will not in any way identify you personally. 

THANK YOU for helping ECAT improve its services!
Do you ride or have you ever ridden ECAT Bus Service?

Which route(s) have you ridden before?
















What type of fare did you pay when the last time you boarded an ECAT bus?











On average, how many days per week do you ride the bus?



Where are you going when you normally travel on ECAT? Select all that apply.





How would you make this trip if ECAT routes were no longer available? Select all that apply.






How would the following recommended route modifications affect your ability to use ECAT?

If Route 41 was no longer available




If Route 57 eliminated Saturday service




If Route 57 no longer provided service to Corry Station




If Route 59A was no longer available




If Route 59X eliminated Monday-Thursday service




If Route 61 eliminated Saturday service




If Route 64 eliminated Friday service




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ESCAMBIA COUNTY AREA TRANSIT
1515 West Fairfield Drive, Pensacola, Florida 32501
850-595-3228850-595-3222
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