Escambia County Area Transit has been notified by ITL Solutions, the vendor providing paratransit services for ECAT customers, that they will be ending operations with ECAT effective Monday, Dec. 22 at 2 a.m.
This
notice applies to current approved Transportation Disadvantaged and ADA
Complementary Paratransit Service clients who have rides scheduled with ITL
starting Monday, Dec. 22.
Escambia
County Area Transit has been notified by ITL Solutions, the vendor providing
paratransit services for ECAT customers, that they will be ending operations
with ECAT effective Monday, Dec. 22 at 2 a.m.
With ITL's
decision to terminate their contract, ECAT will begin servicing all paratransit
customers.
ECAT will be
working to proactively contact paratransit customers who have rides scheduled
through ITL Solutions after Monday, Dec. 22, but customers are also encouraged
to contact ECAT at 850-471-6657 or [email protected]
to confirm their scheduled trip.
Escambia
County Area Transit apologizes for the inconvenience and appreciates the
public’s patience during this transition.
To learn more
about FlexTransit, ECAT’s microtransit pilot program, click
here.