Onboard Etiquette

We look forward to you riding with us. In an effort to make everyone’s trip safe and pleasant, please observe the following policies:

• Open food and drink are not permitted.
• Loud music, talking, and profanity are not permitted.
• No pets are allowed except for trained personal assistance animals.
• Do not leave your trash behind.
• Shoes and shirt must be worn.
• Smoking is prohibited.
• Weapons are prohibited.
• Do not distract bus operator.
• Do not place objects in aisle.
• For year-round comfort, keep windows closed.

Simply put, we enforce these ECAT policies because safety is our top priority. Your Bus Operators:

• Have the responsibility and authority to enforce ECAT rules and policies.
• Have defensive driving training.
• Have passenger assistance and sensitivity training.
• Have a CDL driver’s license.
• Are tested for drug and alcohol use.
• Must pass a criminal background and motor vehicle record check.
• Should be polite, courteous, neatly dressed in uniform, and wear an ECAT photo identification badge.

For a PDF of the full Code of Conduct, click here.