This notice applies to current approved Transportation Disadvantaged and ADA Complementary Paratransit Service clients who have rides scheduled with ITL starting Monday, Dec. 22.

Escambia County Area Transit has been notified by ITL Solutions, the vendor providing paratransit services for ECAT customers, that they will be ending operations with ECAT effective Monday, Dec. 22 at 2 a.m.

With ITL's decision to terminate their contract, ECAT will begin servicing all paratransit customers.

ECAT will be working to proactively contact paratransit customers who have rides scheduled through ITL Solutions after Monday, Dec. 22, but customers are also encouraged to contact ECAT at 850-471-6657 or [email protected] to confirm their scheduled trip.

Escambia County Area Transit apologizes for the inconvenience and appreciates the public’s patience during this transition.

Emergency Preparedness

IN THE EVENT OF A HURRICANE OR OTHER DECLARED EMERGENCY TO ARRANGE TRANSPORTATION TO A SHELTER, CALL 850-595-3228.

Special Needs Shelter Information

A Special Needs Shelter is a shelter of last resort for people who need more medical supervision than a general population shelter can provide due to special medical needs, but do not require hospitalization.

A person with Special Needs is someone who during an evacuation, either mandatory or voluntary, will require assistance that exceeds the basic level of care provided at the general population shelter, but will not require the level of skilled medical care provided at institutional facilities.

Hurricane Shelter List

Hurricane season in Florida starts on June 1st and ends on November 30th each year. In the case of an emergency that requires you to seek shelter, a Hurricane Shelter list for Escambia County can be found here.

Additional information regarding severe weather and emergencies can be found at Be Ready Escambia.

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e.g. 3685 Muldoon Rd Pensacola, FL 32526

e.g. Cordova Mall

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