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Monday, Jan. 5: Due to overwhelming call volume, ECAT is currently experiencing intermittent issues with the FlexTransit phone line. We are working to address the issue as quickly as possible.

In the meantime, customers are encouraged to contact ECAT at [email protected]. All approved ADA and Transportation Disadvantaged clients will receive priority when booking trips.

ECAT apologizes for the inconvenience and appreciates the public’s patience while we work to resolve this matter.

Contact ECAT


Questions, Comments or Concerns?Need Help?


We are here to help you! If you need help planning a trip or need route or schedule information, contact Customer Service at 850-595-3228. Customer Service is available Monday through Friday from 6 a.m. to 6 p.m. Saturday, Customer Service is open 8 a.m. to 3:30 p.m and closed for lunch. Customer Service hours may vary and are subject to change.

 

(850) 595-3228
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