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This notice applies to current approved Transportation Disadvantaged and ADA Complementary Paratransit Service clients who have rides scheduled with ITL starting Monday, Dec. 22. 

Escambia County Area Transit has been notified by ITL Solutions, the vendor providing paratransit services for ECAT customers, that they will be ending operations with ECAT effective Monday, Dec. 22 at 2 a.m.

With ITL's decision to terminate their contract, ECAT will begin servicing all paratransit customers. 

ECAT will be working to proactively contact paratransit customers who have rides scheduled through ITL Solutions after Monday, Dec. 22, but customers are also encouraged to contact ECAT at 850-471-6657 or [email protected] to confirm their scheduled trip.

Escambia County Area Transit apologizes for the inconvenience and appreciates the public’s patience during this transition.

Service Alert: Attention Escambia County Area Transit Customers

Published Feb 24, 2023
On Saturday, Feb. 25, three ECAT bus routes will either be delayed or out of service due to the funeral services for longtime ECAT bus operator, Emmit James Smith, Jr.

In honor and support of the family of Mr. Emmit James Smith, Jr.,

In his life as a provider, Puddin’ accepted a job with the Escambia County Area Transit (ECAT) as a bus operator. His contagious demeanor and attention to detail were the perfect fusion for that job. He transported passengers with care, enjoying conversations with many along the miles. Among his favorite times on the job were when his grandchildren were surprising passengers. By the time he retired in 2015, after a nearly 40-year career, he had earned the dubious distinction of having driven ECAT buses over one million miles without a single accident.

Due to funeral services, the following service interruptions will be effective Saturday, 2/25/2023:

Routes 64, 58 & UWF Express  

  • Route 64 will not be serviced. Passengers are encouraged to ride route 61 for service to Pensacola Beach. (See route 61 for scheduled times)
  • Route 58 will not be serviced. Passengers are encouraged to ride routes 59-Express and route 57 for services to NATTC and Corry Station. (See routes 59-Express and route 57 for scheduled times)  
  • UWF Express Service Delay:  From 11:10 am to 12:40 pm route UWF Express will not be serviced. The UWF Express service will start at 1:00 p.m. and operate normal Saturday service.

ECAT apologizes for any inconvenience this may cause. For more information, please call ECAT Customer Service at 850.595.3228 Saturday, Customer Service is open 8 a.m. to 3:30 p.m. 

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