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ADA Reasonable Modification

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Submit a request for an ADA Reasonable Modification

The Department of Transportation has revised its rules under the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973.  It now specifically provides that transportation agencies are required to make reasonable modifications to policies, practices and procedures to avoid discrimination and ensure that their programs are accessible to individuals with disabilities.

Escambia County Community Transportation is committed to providing safe, reliable, efficient, and accessible service to its customers.  To ensure equality and fairness, Escambia County Community Transportation will make reasonable modifications to policies and procedures to ensure that individuals with disabilities have equal access to all of its services.

Exceptions would include modifications that:

  • Cause a direct threat to the health and/or safety of others;
  • Result in a fundamental alteration of the nature of the service;
  • Are not necessary in order for the individualwith a disability to fully utilize Escambia County Community Transportation Services

Anyone who would like to request a modification of policies or procedures to participate in an Escambia County Community Transportation service can send their request to.

Attn: Reasonable Modification
Escambia County Area Transit
1515 West Fairfield Drive, Pensacola FL 32501

Alternatively, please call - 850-595-3228 or email us at

e.g. 3685 Muldoon Rd Pensacola, FL 32526
e.g. Cordova Mall
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