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View the ADA Reasonable Modification Request Policy
Please use this form to request a modification of the Mass Transit Department policy, program, service, or activity. Be specific and provide as much detail as possible. This will allow the Mass Transit Department to effectively process and evaluate your request.
* If you are submitting this request on behalf of someone else, you MUST submit proof of your legal relationship or legal authority to access that person’s confidential information.
Examples of legal relationship or legal authority include, but are not limited to: