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Monday, Jan. 5: Due to overwhelming call volume, ECAT is currently experiencing intermittent issues with the FlexTransit phone line. We are working to address the issue as quickly as possible.

In the meantime, customers are encouraged to contact ECAT at [email protected]. All approved ADA and Transportation Disadvantaged clients will receive priority when booking trips.

ECAT apologizes for the inconvenience and appreciates the public’s patience while we work to resolve this matter.

ADA Transportation Identification Card


Individuals who are ADA Transportation certified and have an ADA Transportation identification card (through Escambia County Community Transportation) can ride ECAT free. You must present your ADA Transportation identification card to the bus operator to ride ECAT free. Note: ADA Identification Cards are obtained during the ADA certification process. For information about ADA certification, call Escambia County Community Transportation at 850-595-0501 or information is available on this web site. Find out more information about riding ECAT free.
ADA ID
TRIP PLANNER
e.g. 3685 Muldoon Rd Pensacola, FL 32526
e.g. Cordova Mall
Select a trip option