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This notice applies to current approved Transportation Disadvantaged and ADA Complementary Paratransit Service clients who have rides scheduled with ITL starting Monday, Dec. 22. 

Escambia County Area Transit has been notified by ITL Solutions, the vendor providing paratransit services for ECAT customers, that they will be ending operations with ECAT effective Monday, Dec. 22 at 2 a.m.

With ITL's decision to terminate their contract, ECAT will begin servicing all paratransit customers. 

ECAT will be working to proactively contact paratransit customers who have rides scheduled through ITL Solutions after Monday, Dec. 22, but customers are also encouraged to contact ECAT at 850-471-6657 or [email protected] to confirm their scheduled trip.

Escambia County Area Transit apologizes for the inconvenience and appreciates the public’s patience during this transition.

ECAT To Host Additional Public Workshops On Proposed Route Recommendations

Published Jul 31, 2018
The public is invited to attend two upcoming Escambia County Area Transit public workshops to provide input regarding proposed modifications to six bus routes recommended in the Comprehensive Operational Analysis Plan.

The public is invited to attend two upcoming Escambia County Area Transit public workshops to provide input regarding proposed modifications to six bus routes recommended in the Comprehensive Operational Analysis Plan. 

A Comprehensive Operational Analysis Plan conducted in 2014 to asses ECAT efficiency recommended modifications to Route 41, Route 57, Route 59A, Route 59X, Route 61, and Route 64 (map of current routes attached). The suggested modifications from the COA include shortening routes, eliminating/adding stops, eliminating service on low ridership days, and eliminating one or more routes. These proposed changes are the next step of the plan implementation. In 2016, several recommendations were put into operation including the creation of Route 31, Route 32, and Route 52, along with a newer version of Route 41.

Click here to view the modifications suggested in the COA.

Wednesday, Aug. 15, 1-2:30 p.m.

  • Escambia County Area Transit Administrative Offices, 1515 W. Fairfield Drive

Wednesday, Aug. 15, 5:30-7 p.m.

  • Escambia County Area Transit Administrative Offices, 1515 W. Fairfield Drive

Those unable to attend the public workshops can provide feedback online here.

Special accommodations: Any person requiring special accommodations to attend or participate, pursuant to the Americans with Disabilities Act, should call ECAT at 850-595-3228 at least three working days prior to the workshop. Please note that transportation will be provided after the workshops, if needed.

For more information, please call 850-595-3228 or visit goecat.com.

Map of Affected Routes for ECAT July Meetings EDIT

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